Managing service delivery processes : linking strategy to operations / Jean Harvey. [electronic resource]
Material type:
TextPublisher: Milwaukee, Wisconsin : ASQ Quality Press, 2006Copyright date: ©2006Description: 1 online resource (368 pages) : illustrations, tablesSubject(s): Genre/Form: Additional physical formats: Print version:: Managing service delivery processes : linking strategy to operations.DDC classification: - 658 22
- HD30.28 .H3814 2006
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Ebook | TUS: Midlands, Main Library Athlone Online | eBook (Browse shelf(Opens below)) | Available |
Includes bibliographical references and index.
Description based on print version record.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.