Developing work and study skills / Linda Lee-Davies ; with IT skills section by Susan Bailey.

Includes index.

Includes bibliographical references (p. 208) and index.

Personal understanding of learning and communication - Written communications - One to one communications - One to many communications - Organisational and motivational communications - IT skills.

Ch.1 SWOTPLOT, Reflective Writing, HOTPLOT, TROTPLOT Part 1 Personal Understanding of own communication and learning Ch. 2 Learning Skills and theory Ch. 3 Study skills Ch. 4 The Communication Process Part 2 Written Communications Ch. 5 Letter writing Ch. 6 CV writing Ch. 7 Essay writing Ch 8 Copy writing Part 3 One to One Communications Ch 9 Interviewing skills as an interviewee Ch. 10 Interviewing skills as an interviewer Ch. 11 Questioning Skills Ch. 12 Body language Ch. 13 Listening Skills Part 4 One to many Communications Ch. 14 Presentation skills including use of power point and technical tips Ch. 15 Group dynamics and group work Ch.16 Leading/Managing meetings Ch. 17 Manners Part 5 Organisational and Motivational Communications Ch. 18 Time Management Ch. 19 Assertiveness Ch. 20 Stress management Ch. 21 Workplace attitude Ch. 22 Management and Leadership Part 6 Technical and Numerate Communications Ch. 23 Numeracy at work Ch. 24 Wordprocessing skills Ch. 25 Spreadsheet skills Ch. 26 Powerpoint skills Ch. 27 Internet and emails Supplements: CWS with Instructors\' Manual, PPTs, weblinks, exercises, questions, additional resources

'Developing Work and Study Skills' offers guidance on how to improve key communication and presentation skills vital for both successful studying and for excelling in employment. It focuses on basic study skills to help prepare both practically and academically for the world of work.