Communication skills in health and social care / Bernard Moss.
Material type: TextPublisher: Thousand Oaks, CA : SAGE Publications 2015Edition: Third editionDescription: xx, 222 pages ; 25 cmISBN:- 9781473912762 (pbk.) :
- 9781473912755 (hardback)
- 1473912768
- 9781473912762 (pbk.)
- Communication skills for health and social care
- 610.696 MOS
- R118 .M6 2015
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Long Loan | TUS: Midlands, Main Library Athlone Nursing Collection | 610.696 MOS (Browse shelf(Opens below)) | 1 | Available | 216896 | ||
Long Loan | TUS: Midlands, Main Library Athlone Nursing Collection | 610.696 MOS (Browse shelf(Opens below)) | 1 | Available | 216897 | ||
Long Loan | TUS: Midlands, Main Library Athlone Nursing Collection | 610.696 MOS (Browse shelf(Opens below)) | 1 | Available | 216895 | ||
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 610.696 MOS (Browse shelf(Opens below)) | 1 | Available | 216898 | ||
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 610.696 MOS (Browse shelf(Opens below)) | 1 | Available | 216931 |
Previous edition: 2012.
Includes bibliographical references and index.
Introduction Acceptance Active Listening Advising Advocacy Anti-discriminatory Practice Assertiveness Assessment Barrier Gestures Breaking Bad News Chairing Meetings Challenging Complaints Confidentiality Conflict Management Counselling Court Room Skills Ecomaps Emotional Intelligence (EI) Empathy Empowerment, Resilience and a Strengths Perspective Endings Establishing a Professional Relationship Feedback - Giving and Receiving Genograms Getting Unstuck Group Work Information & Communication Technology (ICT) and Health Informatics and Communication in Social Media Interpreters Interprofessional Collaboration Interviewing Children Learning Difficulties Loss Mediation Skills Motivational Interviewing Non-verbal Communication Reflective Practice Professional Capabilities Framework (PCF) Religion Spirituality Supervision Talks and Presentations Telephone Skills Time Management Whistle Blowing Wrong Messages
Now in its third edition, Bernard Moss's book is an ideal quick reference point on the core subject of communication skills for busy students and practitioners across the helping professions.