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Communication skills in health and social care / Bernard Moss.

By: Material type: TextTextPublisher: Thousand Oaks, CA : SAGE Publications 2015Edition: Third editionDescription: xx, 222 pages ; 25 cmISBN:
  • 9781473912762 (pbk.) :
  • 9781473912755 (hardback)
  • 1473912768
  • 9781473912762 (pbk.)
Uniform titles:
  • Communication skills for health and social care
Subject(s): DDC classification:
  • 610.696 MOS
LOC classification:
  • R118 .M6 2015
Contents:
Introduction Acceptance Active Listening Advising Advocacy Anti-discriminatory Practice Assertiveness Assessment Barrier Gestures Breaking Bad News Chairing Meetings Challenging Complaints Confidentiality Conflict Management Counselling Court Room Skills Ecomaps Emotional Intelligence (EI) Empathy Empowerment, Resilience and a Strengths Perspective Endings Establishing a Professional Relationship Feedback - Giving and Receiving Genograms Getting Unstuck Group Work Information & Communication Technology (ICT) and Health Informatics and Communication in Social Media Interpreters Interprofessional Collaboration Interviewing Children Learning Difficulties Loss Mediation Skills Motivational Interviewing Non-verbal Communication Reflective Practice Professional Capabilities Framework (PCF) Religion Spirituality Supervision Talks and Presentations Telephone Skills Time Management Whistle Blowing Wrong Messages
Summary: Now in its third edition, Bernard Moss's book is an ideal quick reference point on the core subject of communication skills for busy students and practitioners across the helping professions.
Holdings
Item type Current library Call number Copy number Status Date due Barcode
Long Loan TUS: Midlands, Main Library Athlone Nursing Collection 610.696 MOS (Browse shelf(Opens below)) 1 Available 216896
Long Loan TUS: Midlands, Main Library Athlone Nursing Collection 610.696 MOS (Browse shelf(Opens below)) 1 Available 216897
Long Loan TUS: Midlands, Main Library Athlone Nursing Collection 610.696 MOS (Browse shelf(Opens below)) 1 Available 216895
Long Loan TUS: Midlands, Main Library Athlone General Lending 610.696 MOS (Browse shelf(Opens below)) 1 Available 216898
Long Loan TUS: Midlands, Main Library Athlone General Lending 610.696 MOS (Browse shelf(Opens below)) 1 Available 216931

Previous edition: 2012.

Includes bibliographical references and index.

Introduction Acceptance Active Listening Advising Advocacy Anti-discriminatory Practice Assertiveness Assessment Barrier Gestures Breaking Bad News Chairing Meetings Challenging Complaints Confidentiality Conflict Management Counselling Court Room Skills Ecomaps Emotional Intelligence (EI) Empathy Empowerment, Resilience and a Strengths Perspective Endings Establishing a Professional Relationship Feedback - Giving and Receiving Genograms Getting Unstuck Group Work Information & Communication Technology (ICT) and Health Informatics and Communication in Social Media Interpreters Interprofessional Collaboration Interviewing Children Learning Difficulties Loss Mediation Skills Motivational Interviewing Non-verbal Communication Reflective Practice Professional Capabilities Framework (PCF) Religion Spirituality Supervision Talks and Presentations Telephone Skills Time Management Whistle Blowing Wrong Messages

Now in its third edition, Bernard Moss's book is an ideal quick reference point on the core subject of communication skills for busy students and practitioners across the helping professions.

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