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The theory and practice of change management / John Hayes.

By: Material type: TextTextPublisher: Houndmills, Basingstoke, Hampshire ; New York, NY Palgrave Macmillan 2014Edition: Fourth editionDescription: xxv, 521 pages : illustrations (black and white, and colour) ; 25 cmISBN:
  • 9781137275349 (pbk.) :
  • 9781137275349
Subject(s): DDC classification:
  • 658.406 HAY
LOC classification:
  • HD58.8 .H39 2014
Contents:
Process models of change -- Leading change : a process perspective -- Patterns of change -- Recognising the need or opportunity for change -- Starting the change -- Building change relationships -- Diagnosis -- Gathering and interpreting information -- The role of leadership in change management -- Power, politics and stakeholder management -- Communicating change -- Motivating others to change -- Supporting others through change -- Shaping implementation strategies -- Developing a change plan -- Types of intervention -- Action research -- Appreciative inquiry -- Training and development -- High performance development -- Business process reengineering -- Lean -- Culture profiling -- Selecting interventions -- Implementing change -- Reviewing and keeping the change on track -- Making change stick -- Spreading change -- Individual and collective learning -- Pulling it all together : a case study.
Summary: Providing an examination of the key theoretical perspectives on organisational change, this text clearly demonstrates how the various themes can be applied within organisations to deal with the issues arising from organisational change.
Holdings
Item type Current library Call number Copy number Status Date due Barcode
Long Loan TUS: Midlands, Main Library Athlone General Lending 658.406 HAY (Browse shelf(Opens below)) 1 Available 216710
Short Loan TUS: Midlands, Main Library Athlone General Lending 658.406 HAY (Browse shelf(Opens below)) 1 Available 216711
Short Loan TUS: Midlands, Main Library Athlone General Lending 658.406 HAY (Browse shelf(Opens below)) 1 Available 216712

Previous edition: 2010.

Includes bibliographical references and index.

Process models of change -- Leading change : a process perspective -- Patterns of change -- Recognising the need or opportunity for change -- Starting the change -- Building change relationships -- Diagnosis -- Gathering and interpreting information -- The role of leadership in change management -- Power, politics and stakeholder management -- Communicating change -- Motivating others to change -- Supporting others through change -- Shaping implementation strategies -- Developing a change plan -- Types of intervention -- Action research -- Appreciative inquiry -- Training and development -- High performance development -- Business process reengineering -- Lean -- Culture profiling -- Selecting interventions -- Implementing change -- Reviewing and keeping the change on track -- Making change stick -- Spreading change -- Individual and collective learning -- Pulling it all together : a case study.

Providing an examination of the key theoretical perspectives on organisational change, this text clearly demonstrates how the various themes can be applied within organisations to deal with the issues arising from organisational change.

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