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Tough talking : how to handle awkward situations / David Martin.

By: Contributor(s): Material type: TextTextSeries: Management solutions | Management solutionsPublication details: London : Pitman, 1996.Description: xiii, 224p. ; 24 cmISBN:
  • 9780273621928 (pbk.) :
  • 0273621920
Subject(s): DDC classification:
  • 658.4 MAR
Summary: This book will help readers handle any difficult situation easily and confidently. It includes a set of responses to deal with real situations like threats, open conflicts and ambushes in meetings as well as over 100 case studies and their solutions.
Holdings
Item type Current library Call number Copy number Status Date due Barcode
Long Loan TUS: Midlands, Main Library Athlone General Lending 658.4 MAR (Browse shelf(Opens below)) 1 Available 112296

Includes index.

Published in association with the Institute of Management.

This book will help readers handle any difficult situation easily and confidently. It includes a set of responses to deal with real situations like threats, open conflicts and ambushes in meetings as well as over 100 case studies and their solutions.

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