Tough talking : how to handle awkward situations / David Martin.
Material type: TextSeries: Management solutions | Management solutionsPublication details: London : Pitman, 1996.Description: xiii, 224p. ; 24 cmISBN:- 9780273621928 (pbk.) :
- 0273621920
- 658.4 MAR
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|---|
Long Loan | TUS: Midlands, Main Library Athlone General Lending | 658.4 MAR (Browse shelf(Opens below)) | 1 | Available | 112296 |
Includes index.
Published in association with the Institute of Management.
This book will help readers handle any difficult situation easily and confidently. It includes a set of responses to deal with real situations like threats, open conflicts and ambushes in meetings as well as over 100 case studies and their solutions.