Production and operations management.

1.The production/operations function and the organization-- 2.Production/operations strategy -- 3.Planning and controlling the operations -- 4.Production/operations management and financial management -- 5.Production/operations management in manufacturing and service environments -- 6.Marketing and product/service design -- 7.Product/service: variety and value -- 8.Quality -- 9.Reliability -- 10.Product, service, operations and competitive strategies -- 11.Location and design of the plant or facilities -- 12.Layout of the facilities -- 13.Equipment selection -- 14.Maintenance of the facilities and equipment -- 15.Production/operating sytems design -- 16.Manufacturing systems design -- 17.Method study -- 18.Work measurement -- 19.Controlling quality through measurement -- 20.Controlling quality through counting -- 21.Operations control: an introduction -- 22.Forecasting -- 23.Capacity management and operations scheduling -- 24.Manufacturing planning case study -- 24.Data capture and release -- 26.Inventory management -- 27.Manufacturing planning and control systems -- 28.Project management -- 29.Resource allocation - linear programming -- 30.Purchasing -- 31.Production/operations and personnel management -- 32.Health and safety management.

Structured around the 5 Ps model - Product, Plant, Processes, Programmes and People - this text considers production and operations management. This edition contains greater coverage of quality and reliability, short-term forecasting and new material on OPT, MRP and MRP(II).