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Improving tourism and hospitality services

Laws, Eric, 1945-

Improving tourism and hospitality services [electronic resource] / Eric Laws. - Cambridge, MA : Cabi Pub., 2004. - xviii, 203p.

Includes bibliographical references and index.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

ISBN:

LCCN:

Subjects--Topical Terms:
Consumer satisfaction.
Hospitality industry.
Tourism.

Index Terms--Genre/Form:
Electronic books.

LC Class. No.: G155.A1 / L385 2004

Dewey Class. No.: 910/.68

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