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Managing violence and aggression : a manual for nurses and health care workers /

Mason, Tom, 1950-2011.

Managing violence and aggression : a manual for nurses and health care workers / Tom Mason, Mark Chandley. - Edinburgh : Churchill Livingstone, 1999. - [ix], 276p. : ill. ; 24 cm.

Includes bibliographical references (p. 255-266) and index.

Section 1. General overview of violence and aggression-1. Introduction--2. The dynamic of violence and aggression--3. Phases of violence and the aggression cycle--Section 2. Options available in the phases of violence and aggression--Phase 1: Phase of relative normality--4. Observational, surveillance and diversionary techniques--5. Resources and staffing--Phase 2: Phase of preaggression--6. Intervention modalities and models--7. Controlling measures and management--Phase 3: Phase of attack--8. Isolation techniques--9. Physical restraint--10. Mechanical control--11. Chemical control--Section 3. Corollaries of violence and aggression--12. Serious situations--13. Injuries, job stress and burn-out--14. Learning from experience.

This book helps workers to understand how aggression can turn to violence, how to avoid violence and how to manage it when it does occur. The book blends theory and practice, a quality other texts do not have.

9780443059346 (pbk.) : £15.00 0443059349


Hospitals--Safety measures
Violence in hospitals.
Hospitals--Staff--Safety measures
Aggressiveness (Psychology)
Health and Wellbeing.
Psychiatric nursing
Disability: social aspects
Social welfare & social services
Medical administration & management
Clinical psychology

HN90.V5 / M365 1999

362.1068321 MAS

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