The business of hotels.
Medlik, S. 1928-
The business of hotels. - 4th ed / S. Medlik and H. Ingram. - Oxford : Butterworth-Heinemann, 2000. - xviii, 222 p. : ill. ; 24 cm.
Previous ed.: 1994. Published in association with Caterer & hotelkeeper.
Includes bibliographical references (p. 205-213) and index.
Part 1.The concepts of hotels and hospitality -- 1.Staying away from home -- 2.Hotel products and market s-- 3.Hotel policies, philosphies and strategies -- Part II: The structure of the hotel industry -- 4.The small hotel -- 5.Hotel groups -- 6.International hotel operations -- Part III: the hotel and its function. 7.Rooms and beds -- 8.Food and drink -- 9.Miscellaneous guest services -- Part IV: Hotel support services -- 10.Marketing -- 11.Property owneship and management -- 12.Finance and accounts -- Part V.People and procedures -- 13.Hotel organization -- 14.Hotel staffing -- 15.Performance in hotels.
An hotel is a business with its own products, markets, technology and methods. This volume provides a description of the hotel as a business in a simple, but comprehensive outline, covering all aspects of the industry.
9780750641159 (pbk.) : �15.99 0750641150 �31.95
00699244
Hotel management.
Travel and Tourism.
Hotel & catering trades
Business studies: general
Business & Management
TX911.3.M27 / M43 2000
647.94068 MED
The business of hotels. - 4th ed / S. Medlik and H. Ingram. - Oxford : Butterworth-Heinemann, 2000. - xviii, 222 p. : ill. ; 24 cm.
Previous ed.: 1994. Published in association with Caterer & hotelkeeper.
Includes bibliographical references (p. 205-213) and index.
Part 1.The concepts of hotels and hospitality -- 1.Staying away from home -- 2.Hotel products and market s-- 3.Hotel policies, philosphies and strategies -- Part II: The structure of the hotel industry -- 4.The small hotel -- 5.Hotel groups -- 6.International hotel operations -- Part III: the hotel and its function. 7.Rooms and beds -- 8.Food and drink -- 9.Miscellaneous guest services -- Part IV: Hotel support services -- 10.Marketing -- 11.Property owneship and management -- 12.Finance and accounts -- Part V.People and procedures -- 13.Hotel organization -- 14.Hotel staffing -- 15.Performance in hotels.
An hotel is a business with its own products, markets, technology and methods. This volume provides a description of the hotel as a business in a simple, but comprehensive outline, covering all aspects of the industry.
9780750641159 (pbk.) : �15.99 0750641150 �31.95
00699244
Hotel management.
Travel and Tourism.
Hotel & catering trades
Business studies: general
Business & Management
TX911.3.M27 / M43 2000
647.94068 MED