Customer service skills CDROM
Gillespie, Cailein.
Customer service skills CDROM [electronic resource] / Cailein Gillespie. - [Oxford] : Butterworth-Heinemann, c2001. - 1 computer laser optical disk ; 4 3/4 in.
Published in association with The University of Strathclyde.
System requirements: recommended minimum specification, 20 MB free memory, 640 x 480 min. resolution, 16 bit colour, CD-Rom drive, compatible for Mac and PC systems.
9780750652087 (computer laser optical disk) : No price 075065208X
Hotel management--Study and teaching
Customer services--Study and teaching
Hospitality industry--Customer services
Travel and Tourism.
Hotel & catering trades
Customer services
CD 303
Customer service skills CDROM [electronic resource] / Cailein Gillespie. - [Oxford] : Butterworth-Heinemann, c2001. - 1 computer laser optical disk ; 4 3/4 in.
Published in association with The University of Strathclyde.
System requirements: recommended minimum specification, 20 MB free memory, 640 x 480 min. resolution, 16 bit colour, CD-Rom drive, compatible for Mac and PC systems.
9780750652087 (computer laser optical disk) : No price 075065208X
Hotel management--Study and teaching
Customer services--Study and teaching
Hospitality industry--Customer services
Travel and Tourism.
Hotel & catering trades
Customer services
CD 303