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Quality is still free : making quality certain in uncertain times.

Crosby, Philip B. 1924-

Quality is still free : making quality certain in uncertain times. Philip B. Crosby. - New ed. - New York : McGraw-Hill, 1996. - 288p. : ill. ; 16 x 23 cm.

Includes index.

This is a new edition of quality guru Phil Crosby's classic bestseller. It provides a detailed analysis of Crosby's great entrepreneurial experiment, Crosby Associates, in which he adapted quality precepts and used them in the business world.

9780070145320 (hbk.) : £19.95 0070145326 (hc)

95032400


Quality assurance.
Total quality management.
Business and Management.
Management & management techniques
Production & quality control management

Quality control

658.562 CRO

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