The crisis manager facing disasters, conflicts, and failures /
Lerbinger, Otto.
The crisis manager facing disasters, conflicts, and failures / [electronic resource] : Otto Lerbinger. - 2nd ed. - New York : Routledge, 2012. - xvi, 378 p. : ill. - Routledge communication series . - Routledge communication series. .
Includes bibliographical references and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Conflict management.
Crisis management.
Electronic books.
HD49 / .L468 2012
658.4/056
The crisis manager facing disasters, conflicts, and failures / [electronic resource] : Otto Lerbinger. - 2nd ed. - New York : Routledge, 2012. - xvi, 378 p. : ill. - Routledge communication series . - Routledge communication series. .
Includes bibliographical references and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Conflict management.
Crisis management.
Electronic books.
HD49 / .L468 2012
658.4/056