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Lean-Six Sigma for healthcare : a senior leader guide to improving cost and throughput /

Caldwell, Chip,

Lean-Six Sigma for healthcare : a senior leader guide to improving cost and throughput / [electronic resource] Chip Caldwell, Greg Butler, Nancy Poston. - Second edition. - 1 online resource (238 pages) : illustrations

Revised edition of: Lean-Six Sigma for healthcare / Chip Caldwell, Jim Brexler, Tom Gillem. c2005.

Includes bibliographical references and index.

The role of senior leaders : raising the performance bar -- The role of senior leaders : coaching cost of quality recovery -- The role of senior leaders : organizing Lean-Six Sigma project methodologies to drive change -- The role of senior leaders : managing the organization accountable change model -- The role of senior leaders : simulation, experimentation, and the cost of not getting it right the first time -- The role of senior leaders : driving sustainable organizational change -- The role of senior leaders : engaging physicians -- The role of senior leaders : achieving sustainable results (magic moment example) -- Summation.

9780873897594 (e-book)


Health services administration--Quality control.
Medical care--Cost effectiveness.
Six sigma (Quality control standard)
Organizational effectiveness.
Performance standards.
Strategic planning.
Chief executive officers.
Hospital administrators.


Electronic books.

RA399.A1 / C345 2009

362.1068

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