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Everyday excellence : creating a better workplace through attitude, action, and appreciation /

Shearer, Clive, 1944-

Everyday excellence : creating a better workplace through attitude, action, and appreciation / [electronic resource] Clive Shearer. - 1 online resource (259 pages) : illustrations, charts

Includes bibliographical references and index.

ISBN:

Subjects--Topical Terms:
Total quality management.
Organizational effectiveness.
Strategic planning.
Quality of work life.
Work ethic.
Employee motivation.
Leadership.

Index Terms--Genre/Form:
Electronic books.

LC Class. No.: HD62.15 / .S528 2005

Dewey Class. No.: 658.4/013

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