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Juran's quality control handbook /

Juran's quality control handbook / J.M. Juran, editor-in-chief, Frank M. Gryna, associate editor. - 4th ed. - New York : McGraw-Hill, ©1988. - 1 volume (various pagings) : illustrations ; 23 cm

Revised edition of: Quality control handbook. 3rd ed. 1974.

Includes bibliographical references and indexes.

The quality function ; Quality and income / J.M. Juran -- Quality costs / Frank M. Gryna -- Quality policies and objectives ; Companywide planning for quality ; Organizing for quality ; Upper management and quality / J.M. Juran -- Quality assurance / Frank M. Gryna -- Managing human performance / Edward M. Baker -- Training for quality ; Field intelligence ; Product development / Frank M. Gryna -- Software development / Patrick J. Fortune -- Supplier relations ; Manufacturing planning ; Production / Frank M. Gryna -- Inspection and test / Joseph J. Zeccardi -- Marketing ; Customer service ; Administrative and support operations ; Quality improvement / Frank M. Gryna -- Basic statistical methods / Edward J. Dudewicz -- Statistical process control / Dorian Shainin, Peter D. Shainin -- Acceptance sampling / Edward G. Schilling, Dan J. Sommers -- Design and analysis of experiments / J. Stuart Hunter [and others] -- Computers and quality / Fredric I. Orkin. (cont.) Process industries / R.S. Bingham, Jr., Clyde H. Walden -- Electronic components industries / A. Blanton Godfrey, Robert E. Kerwin -- Assembly industries / J. Douglas Ekings -- Complex industries / H. Dean Voegtlen -- Job ship industries / Leonard A. Seder -- Service industries / Charles D. Zimmerman, John W. Enell -- Quality and society ; Quality and the national culture / J.M. Juran -- Quality in developing countries / Lennart Sandholm -- Quality in France / Jean-Marie Gogue -- Quality in the Federal Republic of Germany / Ernst Schlötel -- Quality in Great Britain / Wilfred R. Thoday -- Quality in Japan / Yoshio Kondo -- Quality in the United States of America / J.M. Juran -- Quality in socialist countries / F. Egermayer.

This desktop guide defines how to plan, produce, control and continually improve quality on a company-wide basis - from the executive suite to the factory floor. It makes extended use of authentic case studies to provide managers and executives with the quality control answers they need.



0070331766 9780070331761

88004002

GB8921279 bnb


Quality control--Handbooks, manuals, etc.

TS156 / .J87 1988

658.562 JUR

TS156.J87 / 1988

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