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Total quality management in information services /

St. Clair, Guy, 1940-

Total quality management in information services / [electronic resource] Guy St Clair. - 1 online resource (287 pages) : illustrations

Includes bibliographical references and index.

ISBN: 9783110963984 (e-book)

Subjects--Topical Terms:
Information services--Management.
Total quality management.

Index Terms--Genre/Form:
Electronic books.

LC Class. No.: ZA3157 / .S7 1997

Dewey Class. No.: 025.52068

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