Introduction to management in the hospitality industry /
Powers, Thomas F.
Introduction to management in the hospitality industry / Management in the hospitality industry Tom Powers, Clayton W. Barrows. - 9th ed. - Hoboken, N.J. : Chichester : Wiley ; John Wiley [distributor], 2008. - 752 p. : col. ill.
Previous ed.: 2005.
Includes bibliographical references and index.
Part one: Perspectives on careers in hospitality -- 1.The hospitality industry and you -- 2.Foces affecting growth and change in the hospitality industry -- Part two: food servcie -- 3.The restaurant business -- 4.Restaurant operations -- 5.Restaurant industry organization, chain, independent, or franchise? -- 6.Competitive forces in food service -- 7.On-site food service -- 8.Issues facing food service -- Part three: Lodging -- 9.Lodging: meeting guests needs -- 10.Hotel and lodging operations -- 11.Forces shaping: the hotel business -- 12.Competition in the lodging business -- Part 4: Travel and tourism -- 13.Tourism: front and centre -- 14.Destinations: tourism generators -- Part five: Management in the hospitality industry -- 15.Management: a new way of thinking -- 16.Planning in hospitality management -- 17.Organizing in hospitality management -- 18.Staffing: human-resources management in hospitality management -- 19.Control in hospitality management -- 20.Leadership and directing in hospitality management -- Part six: Hospitality as a service industry.
A classic introductory textbook for those studying hospitality management, this book has now been updated to incorporate the latest data and trends that the author has gathered in his interviews with hospitality industry professionals.
9780471782773 (hbk.) : £42.50 9780471782773 (cloth)
2007021306
Hospitality industry--Management
Travel and Tourism.
Cookery / food & drink etc
Business & Management
Hospitality & service industries
TX911.3.M27
647.94068 BAR
Introduction to management in the hospitality industry / Management in the hospitality industry Tom Powers, Clayton W. Barrows. - 9th ed. - Hoboken, N.J. : Chichester : Wiley ; John Wiley [distributor], 2008. - 752 p. : col. ill.
Previous ed.: 2005.
Includes bibliographical references and index.
Part one: Perspectives on careers in hospitality -- 1.The hospitality industry and you -- 2.Foces affecting growth and change in the hospitality industry -- Part two: food servcie -- 3.The restaurant business -- 4.Restaurant operations -- 5.Restaurant industry organization, chain, independent, or franchise? -- 6.Competitive forces in food service -- 7.On-site food service -- 8.Issues facing food service -- Part three: Lodging -- 9.Lodging: meeting guests needs -- 10.Hotel and lodging operations -- 11.Forces shaping: the hotel business -- 12.Competition in the lodging business -- Part 4: Travel and tourism -- 13.Tourism: front and centre -- 14.Destinations: tourism generators -- Part five: Management in the hospitality industry -- 15.Management: a new way of thinking -- 16.Planning in hospitality management -- 17.Organizing in hospitality management -- 18.Staffing: human-resources management in hospitality management -- 19.Control in hospitality management -- 20.Leadership and directing in hospitality management -- Part six: Hospitality as a service industry.
A classic introductory textbook for those studying hospitality management, this book has now been updated to incorporate the latest data and trends that the author has gathered in his interviews with hospitality industry professionals.
9780471782773 (hbk.) : £42.50 9780471782773 (cloth)
2007021306
Hospitality industry--Management
Travel and Tourism.
Cookery / food & drink etc
Business & Management
Hospitality & service industries
TX911.3.M27
647.94068 BAR