Survival guide for ward managers, sisters and charge nurses /
Thomas, Jenny.
Survival guide for ward managers, sisters and charge nurses / Jenny Thomas. - Edinburgh : Churchill Livingstone Elsevier, 2006. - xii, 336 p. : ill. ; 19 cm.
Contents: Chapter 1, Be clear about your role and responsibilities; Chapter 2, Define and prioritise your workload; Chapter 3, Create a positive working environment; Chapter4 , Manage and treat your staff well; Chapter 5, Make sure care is patient centered; Chapter 6, Get your budget right; Chapter 7, Respond well to complaints; Chapter 8, Instigate a rolling recruitment programme; Chapter 9, Be politically aware; Chapter 10, Look after yourself; Chapter 11, Be a good role model; Chapter 12, Manage your manager; Chapter 13, Manage difficult people and difficult situations; Chapter 14, Manage difficult staff; Chapter 15, Get the best advice; Chapter 16, Question external directives.
Includes bibliographical references and index.
This guide aims to help ward managers, sisters and charge nurses with administration duties within their wards. Jenny Thomas highlights responsibilities, workloads and positive working environments, among many other areas.
9780443103247 (pbk.) : £19.99 0443103240
Ward Management
Management--Nursing
Hospital wards--Administration
Nursing services--Administration
Health and Wellbeing.
Nursing
Medical administration & management
RA971
362.173068 THO
Survival guide for ward managers, sisters and charge nurses / Jenny Thomas. - Edinburgh : Churchill Livingstone Elsevier, 2006. - xii, 336 p. : ill. ; 19 cm.
Contents: Chapter 1, Be clear about your role and responsibilities; Chapter 2, Define and prioritise your workload; Chapter 3, Create a positive working environment; Chapter4 , Manage and treat your staff well; Chapter 5, Make sure care is patient centered; Chapter 6, Get your budget right; Chapter 7, Respond well to complaints; Chapter 8, Instigate a rolling recruitment programme; Chapter 9, Be politically aware; Chapter 10, Look after yourself; Chapter 11, Be a good role model; Chapter 12, Manage your manager; Chapter 13, Manage difficult people and difficult situations; Chapter 14, Manage difficult staff; Chapter 15, Get the best advice; Chapter 16, Question external directives.
Includes bibliographical references and index.
This guide aims to help ward managers, sisters and charge nurses with administration duties within their wards. Jenny Thomas highlights responsibilities, workloads and positive working environments, among many other areas.
9780443103247 (pbk.) : £19.99 0443103240
Ward Management
Management--Nursing
Hospital wards--Administration
Nursing services--Administration
Health and Wellbeing.
Nursing
Medical administration & management
RA971
362.173068 THO